White Papers

IconATG's mentors regularly offer their advice to our clients. Now that guidance is available to you through this website, IconATG training courses, and white papers. The following papers are available:

The Treating Use Case Abuse white paper describes how you can diagnose and treat - or prevent - the most common forms of use case abuse. If you're suffering from Schizo-Workflow-Phrenia, Compulsive User Interface Disorder, or other problems described here, you may benefit by using the information architecture artifacts defined in the IconProcess or by taking IconATG's Advanced Use Case Lab training course.

The User Experience white paper summarizes IconATG's process for developing user experiences that satisfy users' needs and business goals. This process integrates best practices for use cases, information architecture, creative design, content, and usability testing into an iterative development framework.

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